Force 5 | business
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business

Importance of Brand Touchpoints

I was reading Marketing Daily this morning and the first paragraph struck me, "The recommendations people make to their friends and family carry more weight than the messages companies put out on their own behalf." The article is about the importance of "word of mouth" which always brings me back to the importance of creating Brand Evangelists and paying attention to the touchpoints within your organization. Brand Evangelists are on board with the message and promise of the company and how that translates to the customer.

A restaurant with no sign…

A restaurant with no sign, no website? Really, these days how do they survive??

Choices, choices....

The psychology of choice - can too many choices actually deter consumers from making the buying decision?

Fried Food on a Stick-It's Fair Time!

For the last 10 years or so, we’ve been pleased to work with the Elkhart County (Indiana) Fair’s Marketing department and their Grandstand entertainment selections for the year.
If you don’t know about this fair, you should. It’s one of the best in the country!

Absolutely No Cursing!

I love local. It’s the heart and soul of a community, our neighborhoods, and our social circles.  The term brick and mortar actually means something to me. Now, I am not that person who doesn’t like a good online deal despite my local retailer, but I am that person who feels there is a happy medium.

The Ecommerce Secret Sauce

Getting the most out of your online store is paramount. There’s a good chance your online store exists to actually make money. The trick is to get the most from your visitors by knowing what it takes to get your visitors to return. One essential ingredient in creating a “sticky” online store: Engagement.

Building Communities

Building Communities should be the common goal of successful businesses - for everyone's success.

Second Screens

Seventy to Eighty percent of those who watch TV, also are watching a "second screen" during the same time. That second screen is a smartphone, Ipad, or laptop. And what are we doing? We're checking email, surfing the web, and looking up material that has to do with the show we're watching! This weekend will be no exception.

Can you Insure Me from Myself?

Setup Picture – I am sitting at the Apple Genius Bar, ya I know they call it a “Bar” but not a drink in sight, working through my iPhone issues with the savvy, half shaven, twenty something, blue t-shirt wearing apple genius who is just about finished with my antenna issue. When to my surprise the next customer introduces himself to my genius with the problem of “Dude, my iPhone was only in the washer for just enough time for me to realize it wasn’t in my hands” – Yes, I am quoting his first sentence, I can’t make this up any better than reality. These folks really are geniuses of not only apple stuff but of multi-tasking, the proof is that my genius finished my issue while keeping a straight face and not laughing at the laundry dude. I have to admit that for the sake of all our Force 5 readers, I just had to stick around to hear the rest of the laundry story – You’re sitting on the edge of your office chairs, Right?

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