Writings from Force 5 Basecamp

07/13/23

Recently, while Google-searching for the new features of an updated version of software, I came across a link that promised me the answer. When I clicked on the link, I was instead greeted with a crummy landing page and form to fill out before giving me the information I sought. I immediately bounced; that’s when I saw the link I

11/01/22

When it comes to building a website, one of the first decisions to make is what platform to build it on. You could have a developer hardcode your entire website for you. But that is a short-sighted business decision. As soon as that developer moves on or the contract ends, you’re going to find updating your website to be a

08/04/22

Did you know that Google’s Universal Analytics (the platform most websites—likely yours, too–have been using to track traffic for more than a decade) will stop collecting data in July 2023? This means that if you have not transitioned to the new Google Analytics 4 platform, you will no longer be able to see how many people visit your website, fill

05/09/22

Do you wish you could be more responsive and personalized in your communications? Wish you could figure out the right sequence of content that’s just right for a buyer and then “set it and forget it.” It may sound like fantasy, but marketing automation here, and easier to get started than you might think. If you’ve ever been curious about

06/01/21

By Jeff Murphy Extraordinary customer service is a value that businesses are constantly aiming to achieve. As new technologies are introduced, new opportunities arrive that enable companies to assist their consumers in ways that were previously unimaginable. One recent breakthrough in online customer service has been the implementation of chatbots on company websites. This breakthrough has prompted many a question

02/17/21

By Jim Ragosta, Digital Media Specialist 2020 was an interesting year for the social media industry. The COVID-19 pandemic led many businesses and people to turn to social media to stay connected, whether that’s through direct or indirect communications. 2020 also brought light to the questions many have had for years surrounding Big Tech in regards to censorship and privacy. And,

10/26/20

I know. I know. We’re all tired of hearing about the corona virus nowadays and how it’s affected all of us mentally, physically, emotionally. I’d like to take a different perspective, focusing in on E-commerce and how it’s seems to be flourishing. At the end of first quarter 2020, and leading in to the second quarter of 2020, “brick and

07/21/20

We live in challenging times. COVID-19 has dramatically changed traditional human behavior in a short amount of time, leaving nearly all of us in a trance asking ourselves “where do we go from here?” From a business standpoint, “how is the way I conduct business going to change?” Furthermore, from a marketing standpoint, “how do the side effects of COVID

06/02/20

By Bob Earley For years, I’ve heard that “traditional” media is dying.  Newspapers are gone; tv is being replaced with streaming services. And radio, well… it’s dead, being replaced with services like pandora. So, the power of radio, is it dead? Think again. According to Nielsen’s May 2020 ratings, listenership has steadily grown over the last 5 years. And, the

05/11/20

Written by Jim Ragosta Live Streaming has been popular during the COVID-19 outbreak, and I refer to “live streaming” in a broad way within this article because there are so many ways to do so. Live Streaming allows people to engage in real time, whether that’s watching your favorite artist perform, obtaining information from a press briefing, or watching your

02/20/16

Force 5’s arsenal of tools that we use to plan, build and measure websites expands daily. It’s the nature of the industry – growing and adapting to the industry as needed. One such tool is growing to be an essential part of our web offering; the CMS or Content Management System. We have implemented numerous CMS sites on the web

02/12/16

What is a Favicon?  It is a 16×16 pixel image that is shown next to your web page’s title on the tab in browser address bar. Favicons are usually overlooked, but I think they are a nice touch on a website.  I thought that maybe it was just a quirk of mine, but then I read the article “What’s The